Location
600 Washington Road
Mt. Lebanon, PA 15228
Our loyalty Rewards were updated to Best Rewards. We're here to outline what changes were made, and what remained the same.
Why Did My Account Disappear?
Any customer that has not shopped our store using their rewards account within the last 6 months (or their address was listed as out of state and was not updated during the transition) will have to reapply to reactivate and continue to collect rewards.
While we strive to give our customers the best deals and rewards available, there are some changes that customers can see with Best Rewards.
Rewards will be computed monthly.
Points are collected throughout the month and will be collected as they have been in the past. At the end of each month points are computed into rewards, but will only be redeemable via the mailed gift certificate.
Values are Mailed to Customers (see example to left).
Monthly reward values will be mailed to customers in the form of a paper certificate with a 60 day expiration. This paper certificate will be the responsibility of the customer to keep and bring with them to the store for its intended use or redemption. Rollier's will no longer keep track of the points via the customers account. Rollier's Hardware is not responsible for any lost or stolen paper certificates. We highly recommend any customer that has recently moved to speak to a cashier, or office manager, to ensure your account is up-to-date (i.e. mailing address and email).
No More Use of Plastic Cards.
Customers will no longer be able to use their plastic Rewards card at purchase, the points will now be collected via the phone number linked to their new Best Rewards account.
Email Notifications.
Customers will receive email notifications from DoIt Best when rewards are mailed for that month (if opted in or email was given). To add an email to your existing rewards account, please update your account by visiting our rewards page.
Store Newsletter Mailed.
Customers will continue to receive our store Newsletter delivered 5 times a year, which includes our best valued customer coupons.
Email Offers.
Customers can also opt-in to access our email offers and store updates.
1% Back.
Customers will continue to receive 1% back for their in-store purchases.
We suggest updating your current rewards account if you have recently moved. Please note, that if you have not been receiving emails from us, an email must be provided for you to be notified when the monthly reward is on its way!
As stated above, any customer that has not shopped our store using their rewards account within the last 6 months (or their address was listed as out of state and was not updated during the transition) will have to reapply to reactivate and continue to collect rewards.
1. The quickest way for your account to be updated is to go to our rewards page and fill out the contact sheet with the necessary information. Other options are listed:
2. When visiting our store, at the check out customers can ask a cashier to update your rewards account information.
3. Call our store and speak with an office manager to assist you in updating the information.
Customers with More Questions
Please fill out the form with any questions regarding these changes located on our contact us page, found here.