Location
600 Washington Road
Mt. Lebanon, PA 15228
1922 – The Rollier brothers, Herman and Emil, open Rollier Brothers Plumbing. The business is located across from the intersection of Fifth Ave. and Wilkins in Shadyside. The brothers do plumbing, heating, and roofing service and repair.
1928 – Brother Ralph joins the business as they build their new location on Walnut Street at the corner of Bellefonte. This gives the brothers the space they need to house their growing business.
1939 – Herman’s youngest daughter Alice marries H. Doyle Satterfield who began to work for the business in 1939. He suggests that they use the front of the building to open a neighborhood hardware store. Here they begin selling the items they used in their business to people in the area who were doing work for themselves.
1953 – Rollier Brothers expands to the South Hills, opening the first self-serve hardware store in the area. Rollier’s “Kwik-Serv” Hardware is also the first store around to prepackage nuts, bolts, and nails for convenience. The new store offers its customers a self-service easy to shop format. These concepts of fast convenient customer service begin to draw new customers to Rollier Brothers and the business continues to grow.
1966 – The Satterfield sons (Bob, Chuck, and Doug) begin to work in the business along side their father, bringing new ideas to Rolliers. Shortly after the sons join the business the stores in Shadyside and Mt. Lebanon divide. Rollier Brothers Hardware remained in Shadyside and was run by other members of the family. The Mt. Lebanon store is renamed Rollier’s Hardware and is run by the Satterfield family.
1976 – The 10,000 square foot yellow brick building is transformed with a barn façade. The “Big Red Barn” quickly becomes a landmark in the South Hills.
1994 – The growing market causes Rollier’s to once again change to meet the times. Large hardware retailers are moving into the area and Rollier’s meets the challenge by designing and building a 52,000 square foot store on Washington Road. This new space is designed with the same basic ideas that were used when the original store opened in 1953: selection, convenience, and customer service. The new store is large (one city block) in order to compete with the selection of merchandise found at the larger retailers. This store is divided into smaller stores within a store to keep the “neighborhood store” feel, making it easier to shop than the other larger stores. Knowledgeable staff in each area helping customers with their projects continues to be what sets Rollier's apart from the competition. These ideas help Rollier's to continue to grow and compete in the market.
2008 – With the retail environment changing due to the Internet, the family decides to jump “head-first” into the world of online retailing. For years, we had heard comments from customers that this product was “hard to find” and that we are the only ones that carry “said” product. With this idea to sell unique items one couldn’t find in other retailers, the concept of our Internet site, called Hard to Find Items, was born! The website remains today but with a more narrow-focus on the items made available.
In 2018, we introduced our very first brand of products called 612 VERMONT. These products are only available in our Holiday department in-store, but they are now available 365 days a year online. Based of strong relationships with several patent holders and manufacturers both in the US and overseas, we looked to create more unique product offerings. 612 Vermont products are primarily build with the holidays in mind such as window candles, tree and ornament storage boxes, strings lights and more. But we have expanded to offer plastic shelf liner, and a variety of white wire strings lights that are used all-year around. We are often asked why, 612 Vermont, we are not in Vermont the state? The name, 612 Vermont actually is derived from a local street address where our family enjoyed creating memories for so many years. The future of 612 Vermont is to offer unique, quality items that are to be used throughout your home, to make spending that time with family and friends more enjoyable. Check out the 612 VERMONT website here.
In September 2021, we officially became a 4th generation family owned business. We are excited about this change, but the effort is to make the change subtle. We still strive each day to be the same Rollier's that customers know and trust. We have been helping customers with their home projects for 70 years and we don't intend for things to change. Derek (left) and Brett (right) are pictured out in front of the store in 2021.
Phone: 412-561-0922
Email: info@rolliers.com
Address: 600 Washington Road
Mt. Lebanon, PA 15228
Store Hours: Mon-Sat 9am-8pm and Sun 10am-5pm
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